Wrap your existing PBX with AI-powered intelligence — transcription, sentiment analysis, real-time coaching, call quality monitoring, and an AI receptionist that never sleeps.
Your PBX stays untouched. Cooey wraps around it — intercepting call data, applying AI, and delivering insights in real-time.
Six core capabilities that transform your existing phone system into an intelligent communications platform.
Live speech-to-text for every call. Searchable, timestamped, with speaker diarization and multi-language support.
Real-time emotional intelligence on every call. Detect escalations before they happen. Track trends across queues and agents.
Live MOS scoring, call volume heatmaps, agent performance, queue health, CDR explorer, and AI insights — all in real-time.
SIP client for iOS, Android, desktop, and web. Works with any PBX. Push notifications, call recording, and presence.
Intelligent call routing, voicemail transcription, after-hours handling, and natural language IVR that actually understands callers.
3CX, FreePBX, Asterisk, Vodia, or anything SIP-compatible. Cooey wraps around your existing system — zero migration required.
Cooey is designed, architected, coded, and deployed by a collective of 7 autonomous AI agents — each with a distinct role and personality.